Question 1

Can I set up bookings for different animal types?

Accepted Answer

Yes. Categorize services by animal type; owners select the right service for their pet when booking, and each species can carry its own vaccine schedule.

Question 2

Are vaccine schedules reminded automatically?

Accepted Answer

Yes, this is Calemio's strongest feature for vets. Set a vaccine schedule per pet and Mio sends automatic recall reminders when each one is due, so owners book without your team calling.

Question 3

Can I use it for multiple vets?

Accepted Answer

Yes. Add every vet in your clinic, set individual hours, rooms, and specialties, and let Calemio block double-booking automatically.

Question 4

Is pet and owner data KVKK/GDPR compliant?

Accepted Answer

Yes. Patient records and owner contacts are end-to-end encrypted at rest and in transit, stored in EU data centers, and we sign a Data Processing Agreement on request.

Question 5

Does it handle emergencies?

Accepted Answer

Calemio is built for scheduled visits and recalls. We recommend keeping a separate channel for true emergencies, while routine bookings flow through the app.

Question 6

How long does setup take?

Accepted Answer

About 10 minutes. Create your clinic, add your vets and hours, photograph your pet records to bring them in, and start sending recalls, no technical knowledge required.

Frequently asked

Your recalls, on autopilot.